It’s really easy. Enter your preferred pickup date, indicate whether you have Laundry Shirts (men’s button down shirts only) ,Wash & Fold, or Dry Cleaning. Add any care instructions in the ‘Pickup’ notes, then submit the order. We’ll bring you a EcoHanger Cleaners laundry bag to use on all your orders on your first pickup. That’s it.
We charge your card on file once the order is ready for delivery. Don’t worry, your information is kept confidential with us and you have access to your past invoices as well. All of our payments are handled by Stripe.
Although we only charge your card on file after your clothes are returned, we understand that waiting that long just to see a receipt doesn’t make much sense. That’s why we send you a receipt with your order total within 2-5 hours of your order being picked up. That way you’ll know what the order total is before we charge anything to your card.
Yes. We have a $20 minimum order, which you can reach with any combination of Wash & Fold, Wash & Press, and Dry Cleaning.
Wash & Press (men’s laundered shirts) and Dry Cleaning have a 72-hour turnaround time.
You can always edit the time of a pickup or delivery up to 1 hour before the requested time window. If you cancel the order within 1 hour of your delivery, or you miss your pickup or delivery window, we may charge a $10 cancellation fee.
Not necessarily. You can leave your bag of laundry outside your home by the door. You can also leave your items with your doorman. Make sure to let us know in the ‘Pickup’ notes so we know we have our approval. For deliveries we prefer that you (or your roommate) be home or have a doorman in your building for us to leave the clothes with.
Our team of expert and tailor’s will take care of any of your needs, from a quick hem , to a complete redesign of your finest dress. So now you don’t need to make an extra stop to the seamstress.
Whether it’s the heel or the sole, our experts will give your shoes back the luster it has been longing for. So next time you are thinking about throwing away a pair, send it to us for a quick fix, you will be glad you did.